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MYTHS ABOUT AUTO TRANSPORTATION
MYTH #1:NEVER PAY A DEPOSIT.
Companies will not deliver.
TRUTH
YOUR DEPOSIT IS PROTECTED BY THE FEDERAL
RESERVE Regulation Z under the Truth in Lending Act for credit
cards and Regulation E under the Electronic Funds Transfer Act
for debit cards.
Credit Card Merchants have rules too!
We can under no circumstances take a deposit and never
perform a service.
Per our terms and conditions if your order is cancelled prior to
30 days a $50.00 early cancellation fee will be kept.
Anytime after 30 days with your written consent we will
cancel your order and refund all monies received.
Once a carrier has been assigned to your vehicle your
deposit is no longer refundable because we have rendered a
service and that is to assign a carrier to pick up your vehicle.
In the event the driver is unable to pick up your vehicle
and it is within the 30 days time frame we will continue to find
another carrier.
Furthermore, the competitors may not charge
your card but they will have you sign a contract and require you
to provide your card number in the event the terms of the
contract are broken. That contract legally binds you to
the terms that they have set forth. Make sure you read it
carefully. We have seen verbiage on some of the
competitors contracts up to and including, "once the contract is
signed the broker will use the credit card on file then keep
your deposit as it is not refundable." Even if they don't
charge your card now they can at anytime, even after you have
cancelled due to this verbiage.
We charge your card to insure we are dealing
with a customer who is serious about getting his or her vehicle
moved. We can and will not waste resources getting a
vehicle moved that is not a bonifide order.
Don't get swindled into all the frivolous
marketing scams. We have been in business for 5 years and
8 months as of 3/6/2010. We know how this business works.
MYTH #2: Free Gas Voucher or other Free Perks
for shipping your car.
TRUTH
If it’s too good to be true then it’s false.
Look at some of the breaking news we heard
about Gas Vouchers
http://www.moderntiredealer.com/Blog/B-O-B/Story/2009/03/Be-wary-of-potential-gas-voucher-scams.aspx
http://www.tampabay.com/news/humaninterest/article971744.ece
http://www.atg.wa.gov/BlogPost.aspx?id=21304
For a list of more..Google "Gas Voucher
Scam".
MYTH #3:
We have our own trucks.
TRUTH
We do
too. It’s just not
the one your car is going to be shipped on.
There are over 2500 different combinations of pickup
and destinations.
There is not one carrier out there that can handle every
combination. They
will always turn to another carrier to subcontract your move.
Don’t worry this industry is regulated by the Department
of Transportation.
You can verify what type Authority a company has by visiting the
Federal Motor Carrier Safety Administration (FMCSA)
http://li-public.fmcsa.dot.gov/LIVIEW/pkg_menu.prc_menu .
All
you need is the MC# or you can search by company name and state.
You can verify
how long a company has been in business and if they own any
trucks. Check us
out. Here is our MC #494247.
Now that leads us into the next MYTH.
MYTH #4:
Don’t use a broker. Find someone with their own trucks is
more secure.
TRUTH
Brokers are your best option.
We take the foot work away from the customer.
We have access to any and every driver in the United
States. There are
over 3000 different owner operators in the business of shipping
cars. The routes
change so frequently and we stay on top of it here at ASAP AUTO
SHIPPING. Drivers
cannot answer calls and book orders.
We are relied on heavily to keep their trucks loaded.
Furthermore, we make sure the drivers have the correct licenses
and insurance.
Don’t be fooled, there are lots of drivers and brokers who do
not have the authority to operate.
You should verify that.
On second thought, we will do that for you.
MYTH #5: You can buy insurance to cover your
vehicle.
TRUTH
The driver is fully responsible for any
physical damage done to the vehicle while it is in his
possession. Note:
Driver is not responsible for any acts of God.
There is no insurance company out there that will insure
a vehicle that may not exist for an undetermined amount of
money. There are companies
that will provide GAP insurance for your vehicle if you are the
current title holder of the vehicle. Most people already
have this coverage on their existing policy. This is just
a precautionary measure and you should not be concerned because
all our drivers are licensed and insured. Please be
weary of companies requesting money for insurance separate from
your quote. This may
indicate that they are contracting with carriers who do not have
the proper insurance. The
cost of insurance has already been incorporated in your tariff
for the driver's cost and liability of insurance.
It’s called CARGO insurance.
MYTH #6: We are a 5 Star Company
TRUTH
Some companies pay people claiming to be
customers to post reviews about their companies. 9 times
out of 10 a consumer does not seek out a website to give good
ratings on a company. Be weary of a company linking you to
a review site with thousands of reviews. We have heard of
companies paying as much as $100.00 to give a review. We
do not engage in any linking to these sites for pay. We
feel that for money the review may be bias in the effort to
secure the perk. We do occassionally ask our
customers fill out surveys telling us how their shipment went.
We have been in business for 6 years and in the past 2 years
only have 12 ratings. We ship in between 60-120 cars per
month depending on the season. That amounts to 1440 orders
in two years on the low end. 12 Ratings is .01% of our
business. Keep that in find when using rating sites.
We feel its another strategy to make the customer have a false
sense of security. Here is link to one of the rating
sites. Look at what they have to say about warnings on
their website.
Transport Reviews-Click Here
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